Each item is custom made at the time of the order, I can work with you if there is an issue my goal is to ensure your happiness.

I do however guarantee the craftsmanship of my work and quality. If you have an issue or a concern on fit or care or the standard of quality does not fit your expectation. Please contact me, so we can work out the situation. No refund or returns on products purchased, all sales are final. No cancellations on orders either.

Personalization section is used to get accurate item details for you to customize the product for yourself or a loved one. The personalized area on the shop is not used for a name unless otherwise stated in the description details. By purchasing a product from my shop you understand AND agree to the shop policies and the privacy policies.

Photos listed are the Samples handcrafted ITEMS for sale. Patterns may vary. Each item is custom made

Items ship within 1-2 business days, unless it is a weekend or Holiday, or if posting states longer time to prepare. Our local post office closes at noon on Saturdays. During the week the last package going out is at 2 PM, MST. 

Holidays are longer then usual shipping times. Please allow extra few days for packages to arrive.

Once the goods have left my possession with certified tracking and have been registered as delivered, the shop is no longer responsible for the product loss. As a purchaser, if the package has been misdelivered or lost, that is your responsibility to take up with the carrier. At every purchase each item is insured and a tracking number is provided at the time it is shipped.

I am not a healthcare professional, I am not a physician or acting in the care to treat symptoms, this is my research and findings from products used on myself and or others around me. Hot and Cold packs are not intended to diagnose, treat, cure, or prevent any disease or health conditions.

Thank you for taking the time to look at my shop and my one of a kind items.

ALL SALES ARE FINAL! BE SURE TO READ THE ITEM DETAILS BEFORE PURCHASING.

Be Safe and Healthy